Questions & Answers Help Desk for Holiday Shops
If you or your school is new to running a "school holiday shop" then you probably have questions – most people do. If you are new to working with SchoolHolidayShop.com then you might have questions as well. If so, we have answers. Regardless of what vendor you choose make sure they have a platform for answering your questions or concerns.
Q. Does your supplier or local vendor offer online re-ordering, online tracking and online invoicing of merchandise and supplies?
A. We have it all...!
Q. How long has the company you are considering been servicing schools with gift products?
A. For SchoolHolidayShop.com (Tracy Hamilton Inc.) it has been since 1965.
Q. Does your holiday shop vendor offer a “Product Re-Order Guarantee?”
A. SchoolHolidayShop.com does – and based on your sale and product needs, we will ship re-orders received by 2:00 EST.
Q. Does your vendor offer a “Product IOU” program?
A. If there is child, who is on the line shopping, and he sees an item he wants, but another child buys the “last one” right before him, we’ll guarantee you another one or we’ll send you $5.00.
Q. Does your vendor provide sign up incentives?
A. We have incentives offered throughout the year - view current incentives now...!
Q. Can our school request specific items for our school holiday shop?
A. Yes, we, often times, are able to accommodate special product requests – please inquire.
Q. Can we view all of your items online?
A. Yes, to view all of our items please go to our "School Holiday Shop Products" page.
Q. Can we view your price list online - so we can check your school holiday shop prices?
A. Yes, simply go to our "Holiday Shop Price List" page.
Q. Are the products from your supplier really on consignment – can we send back what we don’t sell?
A. You pay for nothing up front from us – you send back what’s left, no hidden charges or fees.
Q. Can we mark up the products; so the shop is like a fundraiser too?
A. Yes, you can. You can mark it up as much as you like – the average though, is aournd 10-20%.
Q. Does your vendor have enough product liability insurance?
A. Make sure they do, we have $1,000,000 in insurance.
Q. Does your vendor have a toll free number to call any time?
A. Here at the SchoolHolidayShop.com Company you can call toll free anytime. (1-800-645-6550)
Q. Does your supplier provide you with color tent cards?
A. Our tent cards have pricing and pictures.
Q. Does Schoolholidayshop.com provide me (the sponsor) with information on how to manage the shop once I sign up - such as counting inventory, managing the inventory, etc.
A. Yes we do - we have an "easy to understand" chairperson manual which we send a few weeks before your holiday shop begins. View the entire manual here: